Customer Service.
A real human picks up. Bilingual.
Outsourced customer support that sounds like your team — because we train ours on your brand voice. Phone, email, chat, and DMs covered, in English and Spanish, by humans in Texas.
Built for the founder who's done doing it alone.
Brands drowning in tickets after a launch. Founders who hate phone calls. Stores expanding to bilingual customers without bilingual staff.
Everything we cover.
Phone, email, chat, and social DM coverage
Bilingual EN / ES agents (Texas-based)
Custom training on your brand voice and FAQ
Help desk setup (Zendesk, Front, HubSpot)
Daily summary of issues and customer trends
Coverage windows up to 24/7 with overnight tier
One process, no surprises.
We absorb your brand voice, return policy, and product nuances so we sound like your team — not a call center.
Help desk integration, macros, and routing rules built around your existing tools.
Real humans answering tickets within your SLA — no AI bots pretending to help.
Weekly insights on what customers ask so you can fix the product, not just the ticket.
Deliverables, no fine print.
- Live agent coverage
- Help desk setup and routing
- Brand voice playbook
- Weekly insights report
- Bilingual EN / ES support
Plans from $1,200 / month for shared coverage. Dedicated agent plans quoted by ticket volume.
Or maybe you need these too.
Ready to outsource the boring stuff?
Tell us what you need covered. We reply within one business day with a real plan.